Customer Service
Customer Service
- Shipping & Delivery
- All shipping is done through the United States Postal Service. We use Priority Mail. As you enter your order the standard shipping charges will be calculated based on information from the USPS. Once your order has been sent we will notify you with the tracking number
- Privacy & Security
- Your information is not passed on to any other organizations. We have chosen to use reputable web site hosting that complies with all PCI regulartions.
- Returns & Replacements
- Because most of our orders are customized, we do not have a return policy for items that have been purchased. We will be happy to replace any product where we have printed incorrect information that is due to our mistake. If the order has been filled in accordance with the information provided and the customer finds that incorrect information was provided on the original order, we will be happy to redo the product at cost. Please contact us and we can let you know what this will be.
- Ordering
- Please enter your order on line. This will provide us all the information needed to fill your order. However if you do not see what you want and/or want to discuss customized embroidery work, please feel free to give us a call and we will either arrange for a meeting or take care of your needs over the phone. Our phone number is (612) 414-3674 or (651) 429-2011.
- Payment, Pricing & Promotions
- Pricing will appear on the web site. Payment can be made through a number of options, all presented at the time of check out.
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